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We are called in because a company has a problem and they can’t identify the cause or decide what to do about it.
We don’t like to be in the business of pointing out problems. We like to help organizations identify the problems, pain points and root causes.
Businesses know they have problems and don’t need us to come in and say “You have an issue with X, Y, and Z.” Our goal is to determine what is causing the most pressing issues and challenges and work together to figure out what to do it about it. - Alex